Volume 19 Issue 3, December 2024
ARTICLE INFO
Article History:
Received: 30 October 2024
Accepted: 19 December 2024
Published: 31 December 2024
Examine the Mediating Effect of the Risk Control Capability of the Supply Chain Management on the Resilience of Public Hospitals in China
Zhang Tongtong1,3, Nor Balkish Zakaria2♣, Jamaliah Said2, Yvonne Joseph Ason3 and Naila Erum2
2Accounting Research Institute, Universiti Teknologi MARA, Shah Alam, Malaysia
3Faculty of Accounting, Universiti Teknologi MARA, Kampus Kota Kinabalu, Malaysia
In the era of volatility, uncertainty, complexity, and ambiguity (VUCA). The frequency of public emergencies is rising. The COVID-19 pandemic has resulted in shortages of medical resources and disruptions in medical services, highlighting the importance of supply chain management for hospital resilience. This study conducted an online survey of 197 respondents from Chinese public hospitals to investigate the critical effect of supply chain management on the resilience of public hospitals. The analysis results of SEM-PLS indicated that leadership and digital technology capabilities in supply chain management significantly impact the resilience of public hospitals. In addition, the risk control capability of supply chain management significantly mediates the relationship between leadership, digital technology capabilities, and resilience. The finding of this study provides support for supply chain management and decision-making in public hospitals in China and enriches the literature on supply chain management and resilience.
Keywords: Public Hospital, Supply Chain Management, Dynamic Capability, Resilience, Risk Control Capability.