C O N T E N T S 

1. Determinants of Customer Satisfaction in E-Commerce: A Case Study in Higher Learning Institutions in Johor
Abd Halim Mohamad and Sabrinah Adam

2. Accountable Behavior Towards Sustainable Development: The Role of Knowledge and Attitude of University Graduates
Norlaila Md Zin, Eley Suzana Kasim, Nur ‘Iishah Mohamed Azmi, Ahmed Abdullah Saad Al-Dhubaibi and Nurazilah Zainal

3. The Influence of Governance Quality Factors on Stock Market Performance In ASEAN
Liyana Syafini Jumaah, Nur Zahidah Bahrudin, Ruhaini Muda, Zahariah Sahudin and Hasni Abdullah

4. COVID-19 Economic Impact and Saudi Stimulus Package Effectiveness
Nahla Samargandi

5. ERP Post-Implementation Phase: Deployment of The Unified Theory of Acceptance and Use of Technology (UTAUT) Model on User Acceptance
Muhammad Rijaluddin Mohamad Zain, Sharina Tajul Urus, Thao Trinh, Sharifah Milda Amirul and Tuan Zainun Tuan Mat

6. Does Political Connection and Family Business Create or Destroy Firm Performance: Lesson Learnt from Malaysia
Fazrul Hanim Abd Sata, Nurul Azlin Azmi, Muhamad Ashaari Sukar, Mohd Taufik Mohd Suffian, Reni Yendrawati and Nor Balkish Zakaria

7. Governance for Sustainable Social Enterprise Performance: Moving Beyond Control Mechanisms
Aziatul Waznah Ghazali, Nur Aima Shafie, Zuraidah Mohd Sanusi, Soliha Sanusi and Salwa Zolkaflil

8. Applying the Resource Dependence Theory to Enhance Supply Chain Management of Small and Medium Scale Enterprises (SMEs) in the Context of Covid-19
Praveen M Kulkarni, Gurudutt Nayak and Arun Kumar P

9.  Earnings Quality: An Analysis of Indonesia Manufacturing Companies with Dividend Policy as a Moderating Variable
Maria Stefani Osesoga